We carefully fulfill all obligations in the protection of your personal data, which are imposed on us by the GDPR Regulation (General Regulation (EU) of the European Parliament and of the Council on Data Protection no. 2016/679 of 27 April 2016) and Act 18/2018 Coll. on the protection of personal data. In a sense of these regulations, we provide you with the following information:
1. TO WHOM DO YOU PROVIDE YOUR DATA?
The operator of personal data is Linkvistica Platform, s. r. o., ID 53 704 649, registered in the Business Register of the Trnava District Court, dept. Sro, vl.č. 48901 / T, registered office: Radlinského 563/94, 920 01 Hlohovec (hereafter referred to as "Linkvistica Platform, Ltd."). If you have any questions regarding processing of your personal data, it is possible to contact us via email on: firstname.lastname@example.org with the subject "GDPR".
Pursuant to § 44 of the Act and Article 37 of the GDPR, Linkvistica Platform, Ltd. as the operator of personal data is not obligated to designate a Responsible Person, but the protection of personal data is performed by the operator with the highest professional care, including through regular monitoring of the relevant legislation and updation of this document.
2. WHAT DATA DO WE COLLECT AND WHY?
In order to help you choose a service and answer your questions, we process your title, name, surname, telephone number and email address. These are acquired through our contact form placed on the website, by telephone or via email.
The legal basis for the processing of your personal data is:
Art. 6 par. 1 letter b) a general data protection regulation when your personal data is necessary to establish any pre-contractual or contractual relationship,
Art. 6 par. 1 letter f) the general data protection regulation which is in our legitimate interest, when we process your personal data as part of the registration of contact data of our customers or potential customers, demand management and overall communication with our business partners.
We will keep your personal data for 2 years.
When you order a language translation service from us
In order to provide you with the service of your choice, we will process the title, name, surname, contact address, telephone number and email address or other personal data, which you indicate to us in the application or are the subject of translations (for example, as part of documents which are intended for translation). However, we adhere to the principle that we always process only the personal data about you which we genuinely need.
The legal basis for the processing of your personal data is:
Art. 6 par. 1 letter (b) of the General Data Protection Regulation, as personal data are important to fulfill the very subject of the contract on the basis of which we will provide the service for you,
Art. 6 par. 1 letter c) our legal obligation, for example due to the issuance of tax documents (for example, in accordance with Act No. 431/2002 Coll. on Accounting, Act No. 595/2003 Coll. on Income Tax as amended, Act no. 222/2004 Coll. on value added tax) or as part of a solution any complaints or other obligations imposed on us by special laws.
Art. 6 par. 1 letter f) our legitimate interest, due to the identification of the participant in the educational activity, issuance of a certificate of completed education, etc.
To facilitate online education we use the services of the following providers:
ZOOM, Zoom Video Communications, Inc., 55 Almaden Blvd, Suite 600, San Jose, CA 95113. For this reason, your personal data may be transferred to a third country. You can read about the conditions on the processing of personal data and the security measures taken by the service by clicking on this link: https://zoom.us/privacy
MS Teams, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. For this reason, your personal data may be transferred to a third country. You can read about the conditions on the processing of personal data and the security measures taken by the service by clicking on this link: https://www.microsoft.com/sk-sk/trust-center/privacy/gdpr-overview
Without processing your personal data we are unable to enter into a contractual relationship with you.
We will process your personal data in cooperation with our contractual supplier, for the reasons of bookkeeping. In addition, your personal information may be provided to entities that proceed in accordance with special laws, especially in the framework of the performance of control activities (for example, the tax office).
We will store your personal data in accordance with special regulations, for example for 10 years within accounting documents and bank statements.
When we send you news by email
In order to inform you about our useful news in the form of short emails, or send materials with valuable information for the development of your language skills, we process your name, surname and email address. But always only on the basis of your voluntary consent, which is also the legal basis for processing within the Art. 6 par. 1 letter (a) of the General Data Protection Regulation.
You can revoke this consent at any time without affecting the lawfulness of the processing based on the consent given before its withdrawal.
When you provide us with information on your satisfaction with our services
References or information about the satisfaction of you - our clients - will always be published only if you give your voluntary consent to this, which is also the legal basis for processing your personal data within the meaning of Art. 6 par. 1 letter (a) of the General Data Protection Regulation. In these terms, we process your first name, surname, or other data about you that you provide to us and of which you give consent to the publication on our website. Even in this case, you can always revoke your consent without affecting the lawfulness of processing based on the consent given before its withdrawal.
When you apply for a job with us
If you want to become part of our team, then we will process your personal data exclusively for the purpose of selecting employees, within and during the ongoing filling of vacancies positions. The legal basis for the processing of your personal data is Art. 6 par. 1 letter c) general regulation on data protection, namely Act no. 311/2001 Coll. Labor Code as amended in later regulations.
Your personal data will become part of our database of job seekers (if you do not respond to a specific job offer) only if you give us your consent, which is also the legal basis within the meaning of Art. 6 par. 1 letter (a) of the General Data Protection Regulation. Within records of applications, we process the title, name, surname, address, data on education and other personal data information that you provide to us through your CV, or other documents submitted by you. The validity period of the consent is 1 year. However, you can still revoke your consent at any time before the expiry of the period, without affecting the lawfulness of the processing based on the consent given before its withdrawal. We will fully respect your decision and we will safely dispose of your personal data from the database of job seekers.
3. DO WE TRANSFER YOUR DATA OUTSIDE THE EUROPEAN UNION?
Vaše osobné údaje neprenášame do tretích krajín, alebo medzinárodnej organizácie, s výnimkou prípadu keď lektor, ktorý je Vám pridelený reziduje v štáte mimo EÚ. Na ochranu Vašich osobných údajov v takomto prípade postupujeme úzko podľa požiadaviek Zákona a GDPR, najmä prostredníctvom zmluvnej doložky o ochrane osobných údajov z EÚ s takýmto lektorom. V takomto prípade taktiež vyžadujeme predošlý výslovný súhlas s prenosom.
4. INSTRUCTIONS ON YOUR PERSONAL DATA PROCESSING RIGHTS
As an affected person, you derive several rights from the GDPR, to which we invite you to draw your attention to:
a) Právo na prístup k osobným údajom
You have the right to ask us for confirmation of whether we process personal data that concerns you and if so, you have the right to access this personal data as well as the right to basic information about processing of your personal data (as defined in Article 15 of the GDPR). For this purpose, it is possible to contact us at any time, using the contact details referred to in Art. I. "Where to contact us? ”.
b) Právo na opravu a/alebo doplnenie osobných údajov
You have the right to request that we correct incorrect personal information that concern you, without undue delay, as well as the right to complete incomplete personal data (within the meaning of Article 16 of the GDPR). For this purpose, it is possible to contact us at any time, using the contact details provided in Art. I. "Where to contact us?".
c) The right to delete personal data
You have the right to request the immediate deletion of your personal data only if:
personal data are no longer needed for the purposes for which they were obtained or otherwise processed;
you withdraw the consent on the basis of which the processing is carried out and, if there is no other legal basis for processing;
you object to the processing and there are no legitimate reasons for the processing;
personal data were processed illegally;
personal data must be deleted in order to comply with a legal obligation under European Union law; or the law of the Member State to which we are subject;
personal data were obtained in connection with the offer of information society services pursuant to Article 8 par 1 GDPR.
To this end, you can contact us at any time using the contact details provided in Art. I. "Where to contact us?", following that we will assess whether there are exceptions in your case, when it is not necessary to delete your data even if one of the above conditions is met (e.g. it is necessary for the exercise of legal claims).
d) Právo na obmedzenie spracúvania osobných údajov
You have the right to limit the processing of your data (i.e. only to store your data, but not to process them in any other way) if:
you have challenged the accuracy of your personal information;
processing is illegal and you object to the deletion of personal data and request instead restrictions on their use;
we no longer need your personal data for processing purposes, but you need it to prove, assert or defend legal claims;
you object to the processing.
To this end, you can contact us at any time using the contact details provided in Art. I. "Where to contact us?", following that we will assess whether there are exceptions in your case, when it is possible to process your personal data in other ways, not only by storing them.
e) Právo namietať proti spracúvaniu osobných údajov
You have the right to object to the processing of your personal data if it is the legal basis for the processing of Your personal data: (a) the necessary performance of a task carried out in the public interest or in exercise of official authority or (b) the processing is necessary for the purposes of the legitimate interests which our company or a third party monitor, except where such interests prevail the interests or fundamental rights and freedoms of your person which require the protection of personal data, in particular if the person concerned is a child.
If your data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data to the extent that it relates to such direct marketing.
To this end, you can contact us at any time using the contact details provided in Art. I.
We may only process your personal data if we demonstrate the necessary legitimate reasons for processing which would outweigh the interests, rights and freedoms or the grounds for the evidence, asserting or defending legal claims.
f) Právo na prenosnosť osobných údajov
If the processing of your personal data is carried out by automated means, on the basis of your consent or for the purposes of performing the contract, you have the right to obtain personal data concerning you provided to us in a structured, commonly used, machine-readable format, and you have the right to transfer this data to another person (provider).
g) The right to withdraw consent to the processing of personal data at any time
Last but not least, you have the right to withdraw your consent to the processing of personal data concerning you at any time. Withdrawal of consent does not affect the lawfulness of the processing of personal data based on consent before its withdrawal. You can contact us at any time for this purpose through the contact details referred to in Art. I.
h) Právo podať sťažnosť dozornému orgánu
In this way, we also inform you that in the event that you believe that there has been a violation of individuals’ rights in the processing of your personal data or in violation of the Act or the regulations of the GDPR, you may file a proposal to initiate proceedings on the protection of personal data (pursuant to Section 100 of the Act), namely the Office for Personal Data Protection of the Slovak Republic. A model proposal is published on the website of the Office for Personal Data Protection of the Slovak Republic www.dataprotection.gov.sk.
5. DO WE COLLECT YOUR PERSONAL DATA FROM SOURCES OTHER THAN YOU?
No, all personal data we process comes explicitly from the clients of Linkvistica Platform, Ltd. themselves who show interest in the services we offer.
6. DO WE IMPLEMENT AUTOMATED DECISION-MAKING, INCLUDING PROFILING?
We do not issue any decisions that are based solely on automated processing, including profiling, and which would have legal effects affecting you.
7. SÚBORY COOKIE
In order to ensure the proper functioning of the website, we sometimes store small data files on your device, so-called cookies. This is a common practice for most large websites.
8. WHAT ARE COOKIES?
A cookie is a small text file that a website stores on your computer or mobile phone device while browsing. This file allows the website to keep track of your steps and preferences for a while (such as login, password, language, font size, and more display settings) so that the next time you visit or browse the site you do not have to resubmit them.
This website uses the following types of cookies:
to remember user settings,
to better tailor ads to the interests of visitors and for the necessary functionality of the website.
10. HOW TO CONTROL COOKIES?
You can control or delete cookies at your discretion - see aboutcookies.org for details. You can clear all cookies stored on your computer, and you can set most browsers to prevent them from being stored. However, in this case, you may need to manually adjust some settings each time you visit the website, and some services and features may not work.
12. WHAT IS THE OTHER RELATED INFORMATION?
Sometimes we may also link to third party services and products on our site. The websites of these third parties have their own terms of privacy which are independent of ours. Therefore, we accept no legal responsibility for the content and activities of these third parties. Nevertheless, we strive to maintain a high level of security. Therefore, if you have any suspicion of unfair conduct by these third parties, please contact us via the contact details provided in Art. I.
If we wish to change the terms of personal data protection, we will publish them on this page.
Terms & Conditions of Linkvistica Platform, s.r.o.
Linkvistica, Platform s.r.o., IČO: 53 704 649, DIČ: 2121466523, entered in the Business Register District Court Trnava, dept. Sro, vl.č. 48901 / T, registered office: Radlinského 563/94, 920 01 Hlohovec (hereinafter referred to as “the Provider") is a provider of language education services for individuals and legal entities in the form of online and personal training (hereinafter referred to as "the User").
1. Establishment of Contractual Relationship
The contractual relationship between the Provider and the User is established by filling in and sending an online registration application on the website of the Provider: https://linkvistica.com/; By performing the above act, the User accepts these Terms and Conditions. Upon receipt of payment of the fee pursuant to Article 2 from the User, the Provider commits to provide the language course to the User in full. From the establishment of the contractual relationship the relations between the User and the Provider are governed by these Terms and Conditions, which are binding for both parties, unless otherwise described in the contract. The User agrees to further claims, for example damages are excluded.
2. Fee Payment
The User agrees to pay a fee for their chosen language course before the beginning of the lesson by bank transfer to the Provider's account established in mBnk. The Provider issues a payment document to the User for the given payment.
Provider's bank account:
Bank connection: UniCredit Bank Czech Republic and Slovakia, a.s., foreign branch bank
IBAN: SK21 1111 0000 0016 5661 2004
BIC/SWIFT: UNCR SK BX
BANK CODE: 1111
3. Introductory Lesson
1. a) The introductory lesson is a lesson of a 30 minute duration, attended by the User and their assigned tutor. The introductory lesson is designed to determine the approximate language level of the User.
2. b) The introductory lesson is not charged to the User.
4. Online Teaching
1. a) Lessons are provided by the Provider exclusively online, via the video conference platform Zoom. The User is obliged to provide the Provider with their email address in order to receive electronic invitations to the lessons.
Poskytovateľovi svoju emailovú adresu na zaslanie elektronických pozvánok na vyučovacie hodiny.
2. b) If Zoom does not suit the User and they are interested in using another available video conference platform (eg Skype, MS Teams, Viber, Messenger, Whatsapp), or a regular telephone connection, the assigned lecturer will adapt to the User, but the Provider will not be responsible for the acquisition of the licenses for the usage of these applications, nor for any technical and operational conditions of these platforms and their connection.
5. Provider Rights and Responsibilities
1. a) In case that the assigned tutor is incapable of work, temporarily unavailable due to leave or for any other objective reasons cannot teach a lesson, the Provider is entitled to substitute the tutor for the User, however, if this is not possible, in agreement with the User, the lesson can be cancelled no later than one hour before the start, and a new date of the lesson is to be agreed.
2. b) If for pedagogical or any other personal reasons it is necessary to replace the assigned tutor, the Provider will do so and notify the User (by phone or by email) no later than on the day of the tutor change.
6. User Rights and Responsibilities
1. a) In case the User is late for the lesson, the time of delay is not compensated and the lesson will continue according to the schedule. For example: if the User is 15 minutes late for their lesson, the lesson will last until the expiration of the originally agreed 55 minutes - i.e. the lesson will last 40 minutes.
2. b) If the User is 10 minutes late for the lesson, the tutor will contact them and if they do not sign to the lesson within another 10 minutes without giving a valid reason, the tutor will leave the lesson and the lesson will be considered duly taught.
3. c) The User agrees to contact their assigned tutor exclusively through the Provider's platform.
4. d) If the User shows unethical, unprofessional or indecent behavior against the tutor, the tutor will be immediately taken away from them and the Provider will assign a new tutor to the User. If, however, the User’s behavior will be repeated against the new lecturer, the Provider has the right to immediately withdraw from the contract and cease to provide services to the User (including future services), the remaining lessons will be duly accounted for by the User and will be considered taught.
5. e) The User agrees that during the term of the contract as well as for a period of 6 months after the end of teaching will not contact the tutors, nor the Provider’s employees with a proposal for cooperation outside of the Provider and will not enter into any contract, nor oral contract regarding services related to the Provider's business. In case of violation, the User is obliged to pay the Provider a contractual penalty in the amount of three hundred (300, -) Euros for each such violation.
6. f) The User agrees that lessons may be recorded for storage of such recordings for the study needs of the Provider, as well as for control purposes of the quality of teaching.
7. g) The User undertakes not to distribute teaching materials from the Provider to third parties, be they the Provider’s own materials or teaching materials of third parties, and thus be in infringement of copyright.
7. Contract Withdrawal and Complaints
1. a) Withdrawal
The User is entitled to withdraw from the contract (or cancel the registration application) within 14 calendar days from the purchase of the Provider's educational product (e.g. gift voucher pursuant to Article 8 below). If in such cases the User has already paid the full amount of the fee for a given product, this fee will be refunded by the Provider. As soon as the User starts to use the product of the Provider, the provisions on Withdrawal from the contract will not be valid and will proceed according to point b) Complaints.
If the User withdraws from the contract (or cancels the registration application) later than 7 calendar days from the purchase of the school product, if it has not yet started teaching, the Provider charges a cancellation fee of fifty percent (50%) of the fee for the product that is subject to resignation. As soon as the User begins to use the school product, the provisions of Withdrawals from the contract will not be valid and the procedure will be in accordance with point b) Complaints.
A request for product cancellation must be sent in writing to the following email address: email@example.com. Upon receipt of the withdrawal, the Provider will issue to the User a confirmation immediately.
Paid and unused lessons can, in agreement with the Provider, be transferred to third parties on the basis of the current and valid price list.
1. b) Complaints
If the User is dissatisfied with the quality of teaching after the introductory lesson, the User notifies the Provider on the following email address: firstname.lastname@example.org and the Provider assigns the student a substitute tutor for the next introductory lesson. If the lesson cannot be completed for technical reasons on the part of the Provider, the Provider will provide a replacement lesson to the User according to the timetable on the website of the Provider.
8. Gift Vouchers
The User may purchase a gift voucher for selected services from the Provider, which is valid from 12 months from the date of purchase, or of the issuing by the Provider. The User or receiver of the gift voucher must completely use up the service during these 12 months, otherwise it will expire. The gift voucher is not exchangeable for money. The gift voucher cannot be exchanged. Value of the gift voucher can only be redeemed once and only for one foreign language. The gift voucher cannot be replaced in any way in the event of loss. The User is authorized to resell the gift voucher to third parties.
9. Student Status
1. By attending the language courses, the User does not have the right to the status of student and to any social benefits, such as health and social insurance and alike.
1. The Provider is not liable for damage to the health and property of the User.
11. General Data Protection Regulation
Information on the processing of personal data is published in a separate section above.
12. Final Provisions
1. a) The email address of the User entered in the registration application will be used for delivery of all information to the User and is considered a durable medium within the meaning of 2 par. 7 of Act no. 102/2014 Coll. on the protection of consumers in respect of the sale of goods, or the provision of services under a distance or distance contract outside the Seller 's premises as amended (hereinafter referred to as "Act no. 102/2014 Coll.”).
These Terms & Conditions are valid from 07/07/2021, and have last been updated on 07/07/2021.
Should there be any discrepancy between translations of this document, the Slovak version shall prevail in determining the spirit, intent, and meaning of this Contract.